FAQ’s...
What does RGB mean?
Most computer screens generate colours by overlapping just three primary colours: the so called RGB- colours R ed, G reen, B lue. Colours can assume a given contrast level from 0 to 256. In this way RGB-screens are able to produce up to 16,7 million (256 x 256 x 256) colours. If you are preparing a print document for offset printing you must change your layout software (Photoshop, Illustrator, Indesign etc.) to CMYK mode.
What does Tiff or Tif mean?
*.tiff or *.tif is a graphics format, which you can use to send us your print file. Tiff/Tif graphic format stands for T agged I mage F ile F ormat.
What does jpeg, jpg mean?
*.jpeg or *.jpg is a graphics format, which you can use to send us your print file. It is compressed and therefore well suited for the online transfer of data. jpeg/ jpg stands for J oint P hotographic E xperts G roup.
Which programs can I use to create files?
As long as you save your print files in one of the following four formats, you can use any popular software such as Photoshop, Illustrator, Indesign etc, to create your files:
- jpeg (jpg),
- tiff (tif),
- pdf (ISO PDF/X- 1a: 2001)
Why does the printed product look different when viewed as a file on my computer screen?
Your computer screen produces colours using the RGB-system, an offset printing machine however uses CMYK. Both are proven colour systems, nevertheless, it isn’t possible to produce exactly the same colour, in both systems, for every imaginable colour. In other words: a colour on your computer screen will always look slightly different to the printed product. Nevertheless, your files must be created using the CMYK mode of your image editing program in order to be suitable for printing.
Why do I need a trimming edge on the print?
Due to the trimmer, differences of up to 1mm can arise on the edge of the print product. That is why file and finished format differ in size by up to 2mm (1mm in both directions). In this way we are able to compensate for small tolerances, ensuring a nice finish to your product. Text should be positioned at least 3mm from the edge, so that it does not get cut off the paper edge whilst trimming.
Delivery times...
All printed products are delivered within 5-7 working days after proof has been agreed, unless stated otherwise. The turnaround time for graphic design and web design will obviously differ and will relate to the date agreed by the designer and the customer.
